A signed-in Muscler user can delete the account in the app right away. Board posts, comments and chat messages are not deleted and remain as “Deleted user”, so delete anything you don't want to leave behind first.
In-app path
- Sign in to Muscler
- My → Settings
- Account → Delete Account
- Review and confirm permanent deletion
Data deleted
We delete your account email, password and other credentials; nickname, ID, profile photo and bio; social-login links; workout logs and verification photos (including other people's comments on them); likes; follows and follow requests; groups you created and your group memberships and check-ins; and notification tokens and history.
Data that remains
Community board posts and comments, comments you left on other users' workout logs, and group chat messages are not deleted so that other people's conversations stay intact. Your name and profile photo are removed and the author is shown as “Deleted user”. Because we may be unable to verify that you wrote them after deletion, please delete anything you do not want to leave behind before deleting your account. Reports and inquiries may be kept for safety and dispute handling. To count account deletions we keep only a non-identifying internal member number, the signup and deletion dates, and the signup method.
Timing and cancellation
Deletion starts immediately after confirmation. You cannot sign in, restore, or cancel afterward. We do not operate a separate backup archive. Verified subscription transaction identifiers and status may be isolated and retained only as long as needed for payment disputes, fraud prevention, or legal obligations, then deleted. Deleting your account or the app does not cancel an Apple App Store, Google Play, or Apps in Toss subscription; cancel it separately in the applicable platform's purchase or subscription settings.
If you cannot access the app
Write from the email associated with your account. Never email your password or social token. We normally complete verified requests within 7 days.